Frequently Asked Questions

An automatic email with your personal login credentials will be sent to the email you have used to sign up with. Check your inbox and if you still can't find the email, check your junk or spam folder.

The price is $38 every 3 months per month (or an equivalent in your local currency which was initially mentioned on the payment page).

Your card will be charged for a monthly membership price of $38 every 3 months (or an equivalent in your local currency which was initially mentioned on the payment page). Unless you unsubscribe prior, you are now a subscribed member of our community. The date of the first payment will be considered as your billing date.If your next billing date is scheduled for the date that may not exist in a given month, the payment will be done on the last day of that month.

Of course, we will confirm the transaction details immediately after you make the payment by sending it to your email.

You are given access to our site on a monthly basis for the fee of $38 every 3 months. (or an equivalent in your local currency which was initially mentioned on the payment page). It is based on subscriptions. As a result, your card is automatically charged each month to give you ongoing access to the portal's content.

Yes, you can close your account and discontinue your subscription. We apologise if our services have not met your expectations. Visit the "My Account" section of the website and click the appropriate link to terminate your membership.
By submitting a Terminate Subscription form or contacting our support with the appropriate request, you can also cancel your subscription and membership.
5013513371 Toll Free Number : 800-905-5417 (24 hours/7 days), [email protected].

Please be aware that no refunds or credits will be provided for any partial-month membership periods or unused services.

Please check the inbox of the email you signed up with. If you can’t find the email, please also check your junk/spam folder.

f you still can find it please contact our support 5013513371(24 hours/7 days), or send an email to [email protected] for clarification.

Any type of device will do just fine. A mobile phone, a tablet, or a laptop. As a member, you can log in to the portal and get the most out of your devices.

Surely, you will receive a confirmation to the email address you signed up with.

Your initial password was provided to you by the email you signed up with. If you did not change it after receiving this email, you may still find it in your inbox and use it for login.

You may also use the ‘Forgot my password’ button to renew your password. Please click on ‘Login’ and then ‘Forgot your password?’ and enter the email address you signed up with. Please check your inbox and junk/spam folder.

If you have forgotten both your password and your login, please contact our support for assistance 5013513371(24 hours/7 days), or send an email to [email protected]

With your refund request, kindly get in touch with our service at 5013513371(24 hours/7 days) or [email protected]. Refunds will be given following a case-by-case investigation. Things like additional complaints or consumer feedback will be taken into account. We will only reimburse the most recent payment if a refund was given for recurring billing. A recurring billing refund will result in the service's instant discontinuation. Access to any nonrecurring service that receives a refund will also be immediately terminated.

Please contact our support +5013513371 Toll Free Number : 800-905-5417 (24 hours/7 days) or [email protected]. with your refund request. We will issue refunds after investigating on a case-by-case basis. We will take into consideration things such as other complaints received or other customers’ comments. If an issued refund is for recurring billing, we will only refund the most recent payment. A refund for a recurring billing will result in immediate cancellation of the recurring service. A refund of fees for any nonrecurring service will also result in immediate termination of access to the service.